Wyevale Garden Centres Cafe - Horsham

Pleasant enough as far as the 'garden ' aspect is concerned although not sure if it was an intentional play on words when observing a sign stating: Bare with us as our Christmas tree delivery has been delayed , so much for modern day education, faulty Spellcheck or as mostly the case these days staff for whom English is not their first language. As for the café the indifference to customers is as bad as ever, bordering on arrogance because nothing has ever been done about it by those responsible. The service is slow with staff seeming to enjoy operating at a gentle pace that suits themselves, pausing to have little chats with each other often content to engage in a long conversation with a customer, all the time working hard to avoid eye contact with the usual long queue of customers. It 's the indifference that is so overwhelming. The staff need replacing as I suspect they have done the job for too long imagine they have earnt the right to do as they please. The breakfasts are fabulous but my lasting impression is that I have to pay a price, not for the food but to have to endure the dreadful service.

Very helpful and mindful staff. We ordered a child's sandwich and then went into the play area, the assistant came and found us to give us the sandwich. Very polite staff, and they seemed very patient.

Visited this wash last week .....polite and friendly staff who were happy for us to go for tea at garden centre cafe. Today arrived in different car and saw a queue.....approached staff member and asked if I could do the same . In a very rude and arrogant manner he replied if I did that the car would still be in the same place, not washed. I had to stay with car. Needless to say I left immediately. This man needs to learn some courtesy and manners and his employer needs to ingrain some customer service standards into the staff.....ignorance and rudeness, wherever you come from, is never acceptable. They have lost my business for good. A shocking way to behave towards anyone and reflects poorly on the Garden Centre who probably franchise this aspect of their business out.

Good breakfast, cheap and tasty. Fast service, clean tables, would definitely go back for lunch next time as had a lot of variety.

Avoid at all costs! Shocking job. Car washed at its dirtiest area with mitt, then mitt was immediately moved to bonnet/windscreen. Same mitt used all over without refreshing once. Car was still filthy and drying was a joke smears everywhere. Wyevale need to take responsibility for this service as it is within their grounds. Absolute scam. £24 for a real cowboy service. No pride whatsoever for top price!