Oriental Style - HOUNSLOW

Ordered a delivery via the restaurant directly. I have used this place for a number of years now However I won't be using them anymore. My issue is that I can't imagine the Chef or cook is blind. So I take it as an insult when I get sent food that should never have been sent to ANY customer let alone a long time regular like mysel. The Chicken Balls were dark brown, hard and some welded together. Believe me they looked and were ridiculosly bad. The Curry was like water. Totally lacking in flavour and body. Awful. The FACT I was sent this tells me how contemptuous they can be. AVOID

Terribly rude service at start of order when placing the order by phone. Despite this still ordered food for 4 people however the food never arrived despite giving all correct details . Waited over 2 hours never received a call before giving in and ringing the restaurant back who blatantly lied saying they had called when we never receive a single call. Disgustingly rude on second call also , no help at all only started to argue with us . No point ordering with this shambles of a « takeaway »

This place was lovely up until recently. Quality just isn't the same. Shame really. I carried on using them in the hope it would return to what it was but it hasn't. The chicken balls aren't crispy anymore. The batter goes soft and doughy even when they are well done. The beef in the chow mein is a lot chewier The chicken in the chicken with mushrooms is drier. Sadly after using them for 5yrs I shall be taking my custom elsewhere.

I struggled to find a good Chinese restaurant that could compare to the food I grew up with in Liverpool's China Town, until I discovered this place. Even though I live in Woking, I make the trip here because the Chinese food is truly top-notch. The portions are generous and the quality is excellent. I have never tried their Thai dishes because the chefs and owners are Chinese, so I prefer to get my Thai food from a Thai restaurant.

Horrible experience at this restaurant. The staff was extremely aggressive and refused to give me a refund when I asked for one. The customer service was terrible - they were dishonest and rude.