Pizza Hut - HOUNSLOW

I went there today got there had to wait for a table where the waiter put us next to a children’s party we asked to go to a different table but he said no even thou there were other tables then he gave us a menu we waited 20 minutes to get served the waiter came over and started to serve someone who came in after us we then had to go and get someone to come and serve us no one asked ask us if we wanted anything else when it was time to pay the bill we then had to wait 15 for someone to take our money

Lovely meal, good host, the kids loved it and excellent for parties and fun overall. Recommended for family day out

We had good time the server was very nice karishma her name was will back again nice atmosphere to spent some time

Had a big family get together. All ordered our meals. Meals started arriving slowly, but surely. However, one portion of chicken was brought out as only half a portion with the reassurance that the rest was on its way. Everybody else' meal arrived, but still no chicken. Waiter was very apologetic, kept coming back and chasing it up. Eventually we had to speak to the manager. We were compensated, however, as we all decided to take our dessert home, it all went wrong again. One dessert had to be made fresh because they had forgotten it. Unfortunately the level of service from the kitchen staff was appalling. We are in no way blaming the waiter who couldn't have been more helpful. We will not be returning and would not recommend going in a large party.

Visited this branch whilst in the area on the Sunday and was able to choose where we wanted to sit, which was nice. However the service was very slow once the order was received and when waiting to order deserts and the bill. We ended up having to go to the bar to pay the bill in which she just entered the amount into the card reader without showing the receipt. No customer service. Too busy chatting and gathering around to stand whilst customers waiting to have tables cleared or pay the bill. Wouldn’t eat here again