Domino's Pizza - Houston

Did not have a good experience. First they missed out on the order completely. Later they agreed for another pizza , but had to wait in the store for almost 15 mins. Degi not a great experience.

Great! Pizza is always The parmesan bread bites didn't have any butter on them but honestly that was okay. They're a lot less heavy without the butter haha. But food's really good wait. Time wasn't bad at all. They're a little bit understaffed so it did take a while to get my food but that's okay!!

Date of incident: 9/22/22. The City of Houston has shut down water from 12 am 7:30 pm in my area as well as this Domino 's establishment. How did I know that this Domino 's had no running water? Because, this lady who claimed she was the manager on duty there simply told me. I called this Domino’s at 11:30 am asking if they had no running water like myself since the restaurant is next door to me. She said yes. So I simply asked, So, are you still in business if there is no running water? She said, Hold on. and put me on hold forever with no intention of answering my question. So, me, being the concerned citizen that I am walked over there to check to see if they were still opened. And, they were! Taking orders, making food, and everything. That is unhygienic and a health code violation! How does this restaurant hire people with no common sense not to report the issue to the appropriate person in charge? Obviously, this restaurant should have been shut down during the water outage. I 've made a report to the Houston Health Department and Domino 's Corporate.

Terrible customer service. I called to see where my order was the “Manger” stated that she called an texting. I then asked her how long it would take to get my order she said another 30-45 mins. She then stated well mam if you want the refund it will take 3-5 business days. I told her I can’t wait 3-5 days cause my daughter who has cancer needs to eat now an we are low on funds. She then said well then I don’t know what to say. She had no respect all she kept saying is you don’t have to get so mad. And had an attitude the entire time. Avoid! They all thought it was funny.

I’ve never had a bad experience here. The food is always good. I ordered Pineapple pizza with provolone cheese, and parmesan bread bites. If you’ve never tried the Parmesan bread bites, they’re so delicious and at a great price. The only thing I will say is to make sure that if you’re getting some kind of sauce with your order, make sure you have the right one before you drive away.