Mcdonald's - Hubbard Woods

No more human interaction. You're expected to use their kiosks to place an order. There was no one at the register to ask for help. They only have 2 kiosks and one was out of service.

The fanciest McDonald's I've ever been too. The staff are really friendly.... I came in here for lunch on Valentines Day and it definitely lifted my spirits.

Probably one of the best locations in the city. The stuff should keep the tables and seats clean.

This McDonald’s has the poorest management I’ve ever seen in my time on this planet. They literally cannot get anything right. I don’t come here often, maybe once every 3-4 months but every single time they find some way to mess something up. Tonight was the worst, I came to the drive through at around 10:35. The gentleman on the drive through speaker angrily told me that they weee closed. I told him I checked before hand and that online it said 11 close time. He replied with “well yea we’ll we’re closed” I understand that it’s close to closing time but I was simply going to order a small item and a drink. You’re telling me you can’t make a sandwich and fill up a drink in 25 min? I work retail and I understand it’s frustrating having people walk in last minute, but you need to respect the hours of operation. I even placed an online order to try and show them it was a simple order and they canceled it! Im not one to go total Karen mode like this but it’s my local McDonald’s and I would love to see you guys succeed but that will start with replacing the current management, and start to hold your people accountable.

I 've been going to the Winnetka location with my kids for the last 13 years or so and it 's always been ok. However this last time, I had difficulty hearing while placing an order through the new intercom system and got yelled at, accused of 'Tweaking ' by the psycho at the window. Barely got a chance to get a word in before the window was slammed in my face after I was given my incomplete order.