Longhorn Steakhouse Huntsville Carl T Jones Dr Se

Good food at a good price. Service was really good.

Had to get my pound of flesh! Cooked to perfection!

WILL NEVER GO BACK. I have never had an experience as terrible as the one I had last night while eating out that I had to pay so much for. The restaurant was freezing cold, so cold I could barely talk without shivering. The waitress was inattentive at best until we were ready to check out. We sat down at 7pm. Almost an hour after sitting down thirty minutes after we received our appetizer we finally received food. My daughter’s fries were undercooked, my medium rare steak was raw (pictures from once I got home), my boyfriend’s shrimp and salmon were overcooked. The waitress, Bria, set our food down, asked if we needed anything, handed us empty ketchup, and then disappeared. I cut into my steak once, realized it was raw, but she never asked if our food was okay. I have been a server/manager before, if someone cut once into a steak and didn’t take a single bite that would be a major clue it wasn’t cooked to temp. I am putting this nicely someone needs to train Bria how to be waitress at a steakhouse. I don’t know how, as a competent server, you don’t ask if someone’s steak was cooked correctly. She didn’t even stop long enough for us to tell her something was wrong. I guess I should expect that from someone who picks up an empty ketchup bottle and sets down on a table for their guests. We decided to get our ketchup from a different table after not being able to get anyone attention despite being right next to the kitchen. About ten minutes after receiving food (at 7:59) without asking if we were satisfied or even if we wanted anything else, our waitress set the check on the table. At that point, I wasn’t even going to ask for manager to fix my meal. I decided to take my $20 steak home to cook it up there. I immediately put the payment in and she took it within two minutes. It was very telling that most she paid attention to the table was when she was receiving the payment. We received our check at 7:59, she took payment at 8:03. I paid $73 (not including the tip) for a below average meal that I had to wait an hour for. I will be contacting the corporate office about this experience.

While the food, service and wait time were, as usual, exemplary, the place was too cold. There is no way to enjoy a meal when shivering.

Food was excellent! I do wish the Perfect Margarita that you pay extra for was a lil more perfect. I had nothing but salt in the bottom of my drink.