Chatime - Hurstville

HATED IT! I went to Chatime Hurstville train station along Forest Road. It was the worst customer service I have ever experienced! It was my daughter’s 18th Birthday today and the server wouldn't allow my daughter to claim a free birthday drink because my daughter did not bring an ID card with a photo of herself because previously she hadn't needed one to claim the free Birthday drink. The server did not even try to contact her manager when I asked to speak to him and I was clearly upset and frustrated. The server was completely rude to me and my daughter and she had no manners. I showed her many cards including my daughter’s medicare card and her library card which did not have a photo on them but it was still not enough. I had clearly identified my daughter as the owner of the Chatime card but she rudely repeated what she had said before and said no. I clearly had no other form of identity available and this is the closest Chatime to my house which is still far away but the server’s lack of consideration and unpleasant attitude made the experience completely horrible. I've previously had trouble with this Chatime store but I had forgiven the incident. I had received a Chatime that did not taste the way it should be (I often buy that certain flavoured drink) but the server would not allow me to get a new one even though I had only taken 1 sip. The server was too proud saying that I was questioning his ability to make a drink. But I was honestly saying that this drink I had received did not taste the way it should be but he still refused to make me a replacement drink. Displeased with the service and unsatisfied, I left with the disgusting drink discarding it in the nearest bin but had forgiven their bad customer service. At the rate that this is going I never want to buy a drink from Chatime ever again

HATED IT! I went to Chatime Hurstville train station along Forest Road. It was the worst customer service I have ever experienced! It was my daughter’s 18th Birthday today and the server wouldn't allow my daughter to claim a free birthday drink because my daughter did not bring an ID card with a photo of herself because previously she hadn't needed one to claim the free Birthday drink. The server did not even try to contact her manager when I asked to speak to him and I was clearly upset and frustrated. The server was completely rude to me and my daughter and she had no manners. I showed her many cards including my daughter’s medicare card and her library card which did not have a photo on them but it was still not enough. I had clearly identified my daughter as the owner of the Chatime card but she rudely repeated what she had said before and said no. I clearly had no other form of identity available and this is the closest Chatime to my house which is... read more

Quick service, polite staff. Buy one, get one half price special is pretty good. Tea was good, really hard to stuff up an ice tea... mmmm tapioca pearls.

Pitt stop for a feed and something to wash said grub down the gullet and at the guts of the shopping arena in the Pitt Street region having strolled the

Ha! . Dolore Sono andato alla stazione di Chatim Hurstville sulla Waldstraße. Era il peggior servizio clienti che abbia mai vissuto! Il 18 ° compleanno della figlia era il 18 ° compleanno oggi, e il server non consentirebbe a mia figlia di rivendicare una bevanda di compleanno gratuita perché mia figlia non ha portato una carta di carta con una foto di se stesso perché in precedenza non aveva bisogno di ottenere il libero Bevanda di compleanno per rivendicare. . Dolore Il server non ha nemmeno provato a contattare il suo gestore quando ho chiesto di parlargli, ed ero chiaramente arrabbiato e frustrato. Dolore Dolore Il server è stato completamente scortese per me e mia figlia e lei non aveva maniere. Le ho mostrato molte carte, tra cui la carta Medicare di mia figlia e la sua carta della biblioteca, che non aveva foto su di loro, ma non era ancora abbastanza. Avevo chiaramente identificato mia figlia come proprietaria della carta gattima, ma ha ripetuto quello che aveva detto prima, e disse no. Dolore Non avevo chiaramente nessuna altra forma di identità disponibile, e questo è il gatime più vicino della mia casa, che è ancora lontano, ma la mancanza di considerazione del server è, ma la mancanza di considerazione del server e l'atteggiamento sgradevole ha fatto l'esperienza completamente terribile. . Dolore In precedenza ho avuto problemi con questo negozio di chatim, ma avevo premiato l'incidente. Avevo ricevuto un gradimme che non ha saputo come dovrebbe essere il server era troppo orgoglioso che ho chiesto la sua capacità di fare un drink. Ma onestamente ho visto che questa bevanda che avevo ricevuto non ha saputo come dovrebbe essere, ma ha ancora rifiutato di farmi una bevanda sostitutiva. Insoddisfatto del servizio e insoddisfacente, sono andato con la bevanda disgustosa, che è stata assegnata nel cestino successivo, ma il suo cattivo servizio clienti. . Dolore Con il tasso che questo è in esecuzione, non vorrei mai comprare di nuovo un drink da chateltime