Zark's Burger - Iloilo

Eat is great! tho they are a bit slow to the serving (but this is okay because it is worth waiting! The place is decent and untouched for instagram photos

Maybe it will take me some time to return to the place because their burger and I are not matched at first bite. I was not sick but I felt like I couldn't taste anything. But will change the review if I can do a visit again.

The photos look much nicer than the food. The service was very nice until... We got our food. There are 3 options of pasta, we ordered number 1 and 3. When we got our dishes one didnt look like what we ordered so we asked which pasta it was the waiter just said that the bacon was beef(a lie, we specifically asked because my wife doesnt eat pork) so then I had to bring a menu to our table, call another waiter and compare pictures so then he said that was not what we ordered so he took it back. The cheesy meat chilli pasta was very bland, there wasnt much taste and not spicy at all, although the pasta was well cooked. The truffle mushroom pasta tasted just weird, it was not nice. When we ordered the bill we were ignored too so I had to get up and go to the desk to pay.

Food was nice, but their service is not okay. Took 45 mins for them to serve our orders considering the place is not that packed. Servers don't look out for customers that might need something, avoiding eye contact

Maybe it was an isolated case but because we had a blast the 1st time we visit,my partner and I decided to have a lunch date there at the SM City branch. The atmosphere upon arrival was ackward. Being an LGBTQ couple, we just ignored the stares because there were quite few people dining. A waiter came and then just put the menus to the table . We then looked at the menu and decided what to order. Then we tried to catch the attention of the waiter and staffs there. This time,we were ignored. It is not like the place was packed with people. Every ten minutes I tried to catch the attention of the waiter. And then a couple of customers arrived and the waiter came to them and freaking took their orders. I was embarrass and sad because we never encountered that from the other restaurants. I then angrily walked out of that restaurant after more than 40 mins of waiting and catching their attention. We then tried another restaurant because we were just hangry. Fortunately the 2nd restaurant that we took were more accomodating and we even gave a tip to the waitstaff. I will never go to Zark`s ever again.