Mcdonald's - Imperial Beach

Great service be staff around the mid day hour. The Manger on duty had great workmanship with the her crew. One of the gentlemen that help me also. Went above and beyond in service to answer a couple questions that I had about my order and recommendationsabout the surrounding area. (Thank you again for the Chula Vista recommendations bud) The facility was also wellmaintained. If this review helped you smash that like button. I love helping all of you out.

Horrible staff. Was treated poorly by staff, and I believe it was racially motivated. I attempted to come in the restaurant at roughly 9:45 am. A woman opened the door and told me you go drive thru with a very thick accent I asked, is breakfast beingserved she said I told you go drive thru and slammed the door in my face, almost hitting me with the door. I turned to goto the drive thru and a man that saw the interaction yelled for me and said come inside there are people already inside .When I walked in I was shocked at how many people were dining inside of the restaurant. The man that she opened the door for,as well as everyone else in the restaurant, were Hispanic.. I am a Italian man, raised in Tijuana and wife is Hispanic.. Iplaced my order, asked for a manager and waited. Manager came, also Latino, and I explained what had took place. All she saidwas So what should I do with an attitude. I expressed that what had happened was unacceptable and all she said was Okthank you again with an attitude. I asked how I can reach a general manager and she said call number on receipt andwalked away. I 've never felt so disrespected or offended in my life. I will reach out to corporate along with my info andreceipt number. I will say this...In my opinion, stay away from this McDonald 's at all costs.. I am going to make sure that Itell this story every chance I get. Horrible. There are 2 McDonald 's on palm and dennery road.. inside of Walmart and theother right on palm Ave. Go to those. Unacceptable..

I recently spent $50 to feed my family of six, and I was disappointed to be told that I couldn't have more than one ranch dressing. The service was terrible, and I think the owner should reconsider their Covid restrictions. I won't be returning to this location.

The French fries were nearly cold when I received them. I was surprised by this since there was a long line, and I thought they would be continuously preparing fresh fries.

Absolutely the worst service I’ve ever experienced! I couldn’t get my receipt before it was taken away, so now I'm compelled to share my experience here. Both Hispanic workers were extremely rude and unfriendly. I ordered two apple pies, but after waiting for 10 minutes, they gave me a slice of apple instead. When I pointed out the mistake and asked them to correct it, they told me I had to go inside to sort it out and wouldn’t give me my order. One of them even started yelling at me, insisting she wouldn’t make the change. I requested to speak with a supervisor, who was also very rude and threw my bag at me! I live in IB, and I can assure you I will never return here. Save yourself the trouble and don’t come here. This happened today, 9/26/22, around 8:40 AM.