Mcdonald's - Independence

I have been served watered-down orange juice three times at this restaurant, and I believe that this establishment and company are a complete joke. I will no longer be dining at McDonald's.

The staff at this restaurant are all friendly and accommodating. I was able to quickly get my takeout order. The service was excellent, with a rating of 5. The atmosphere also received a top score of 5. The food was rated a 4 and the average price per person is between $1 and $10.

This is the worst McDonald's I have ever visited. I ordered food and waited 20 minutes for curbside delivery. I had to drive through the drive-thru to finally receive my order, only to find out that half of the food was missing. When I got home, I called the Manager who refused to refund my money, and one of their employees hung up on me. I have given them three chances, but each time they seem to be even worse. The owner should consider firing everyone in charge at that store and hiring individuals who actually care about the company they work for.

It was around 315pm, it took a good 10 minutes before anyone noticed I was at the register as they were all too busy chatting about their day, who did what to whom, etc. Meanwhile, the lobby and bathrooms were not clean, no paper towels in the women 's bathroom, the dining area was not being taken care of. Trash on the floors, tables not wiped down, trash bins overflowing, workers on breaks just sitting wherever they wanted, not bothering to clean the dining area after their breaks were over. The drinking station needed refilled with ice, ketchup and trash to be cleaned off the counters, lids/straws needed restocking and floors mopped and tables wiped down. The food was less than desirable. I had a Quarter pounder w/cheese, no onions or ketchup. The burger itself was hot (I watched him cook my burger and plop it in the bun), it was very greasy and was plopped down on a stale bun with cheese slices on the bottom and top, 3 pickles piled on top of each other and get this... exactly 5 teeny, tiny drops of mustard on the top bun. Greasiest ever! And the , OMG obviously the bottom of the barrel, dry, salty, mega salty and cold. This franchise never ceases to amaze me and once again I 'm reminded of why I stopped going there to begin with. Had I not been absolutely starving , I wouldn 't have stopped, but my hangry attitude was growing so I did the unthinkable. And if you 're asking, NO I did NOT eat the whole meal. 2 bites of and about 6 . Oh, did I mention the ONLY 2 things I didn 't mention were the ONLY things they did right?? Large Coke and an apple pie to go. Management needs to buckle down on its staff, the younger kids need discipline, taught better work ethics and learn that voices and actions carry and can be seen/heard by the public and not everything personal needs to be discussed while in the public viewing areas. Work attire needs to be properly worn, NO CELLPHONES allowed on your person while on shift, uniforms should be clean, care about appearance as you are not just an employee, you 're the face of McDonald 's and your actions and words represent the franchise owner(s) and who you are. I know people say oh they 're just kids and it 's their 1st job. This is where it begins...

Aubrey went above and beyond. Her customer service is amazing. Parking: Old school building, old school parking. It's fine tho. Kid-friendliness: They have kid friendly games to play Wheelchair accessibility: No problem for the disabled with a wheelchair. Service: Dine in Meal type: Other