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Contribuisci feedbackMaybe I missed it, or maybe the ap didn't work this day, but I couldn't order this special DQ on the ap. So we went through. The line lasted forever, but sometimes that happens. My order was something wrong, but we didn't want to say anything we felt bad that they were so busy. Like most other DQs, the blizzard looked like he missed a lot of ice... I suppose that's what you get in chains?.
Took my mom to get her first blizzard. They were terrible and all melted. She didn?t like it. I thought the employees were supposed to turn your blizzard cup upside down to show how thick they are? The gal at the window did not do that. Good thing because the blizzards would have poured out.
The staff were polite very quick with preparing my order. They were helping one another out and they seemed to be having fun! Since it was takeout they put a lid on my cup and the spoon pokes out the top. I tried the red velvet blizzard, definitely recommend! Such a rich flavor.
I by no means mean this rudely but if your management is only going to hire teenagers at least properly train them. I come often because I enjoy your food in hopes that my meal will be made correctly but it never is. It?s called fast food not sloppy food. (Coming from someone whose worked in the fast food chain)
Horrible experience, and this was the last straw! My roommate and I went through the drive-thru. We ordered two of the $5 chicken strip boxes, each with an extra gravy (they only give you about half of one of those tiny styrofoam cups of gravy). We also asked for buffalo dipping sauce, for both boxes. We paid for and received our order, and went home (literally six blocks away). We immediately opened the boxes to eat. In her box, there was only one gravy, and it was so cold and thick, it was impossible to use, for dipping. Her chicken tenders were okay, but her fries were as cold as the gravy. It was almost as though they were taken out of the refrigerator, and put in the box. My box was pitiful. I had one regular chicken strip, and what appeared to be two slices off another chicken strip. I had one gravy (by the way, we paid extra for two, in each box). There were about ten fries in my box, and two buffalo dipping sauces. My gravy was also too cold and too thick to use for dipping. I called the store, and spoke with the assistant manager, who told me to come back, and they would replace the boxes. My roommate drove back over, and returned with two more boxes. This time, the fries were still cold, and the gravy, as you can see in the pictures, had been microwaved, to the point the lids were melted down into the cups, and the gravy was scorched. This felt like a middle finger, and I bet your gravy is hot NOW, to me. We didn 't bother calling again. We ate ham sandwiches and gave the DQ slop to our dog. If I could give this place negative stars, I would. We won 't be back.
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