Jack In The Box - Indianapolis

Order them to eat online. it let us order the food for pickup and take our money, but when we arrived at the place, they were closed for short workers I understand. but there does not seem to be a possibility to get the money back to us. we have never received our order and have called the load several times and it goes directly to voicemail. we tried jack in the box by the "contact us' link and that leads them only to a question that will get the money back. That's ridiculous.

I pulled in to the Jack in search of a quicker meal than was available at two Wendy's. Wait time wasn't terrible, got my food about 13 min after placing order. Got drink first, then 7 min later the meal. Could have been longer. Food was okay, fresh and hot at time of getting it handed out the drive thru window. Overall, the food was good, service could be faster, but was faster than that Red Headed place, and don't ask about speed vs Chick-fil-A....

I received an email from Jack in the Box advertising pineapple shakes. I used my app to order a couple. Of course the app charges your credit card when you place the order. However when I arrived at the location I was told that the pineapple shakes were seasonal and they did not have the ingredients to make my shakes. No offer of different flavored shakes to replace the ones they couldn't make. When I asked about a refund since my credit card I was told to go through customer service on the app. I have filled out the customer service form twice now and have received no response from management.

Waited 5 minutes never was helped stuff just stared at us customer service was bad place is dirty

Don't go here to eat at night!!!!!! They will lie to you and tell you that their system is down. Or their grease is old. This has happened atlest 5 times in the same week, every night I tried going. And it's the same night shift guy working. He's very rude. Don't go here if you want to save yourself from a headache.