NamOi - Ingleburn

We have always been loyal customers of Nam Oi for our Thai food, but our recent experience was extremely disappointing. The food lacked flavor and was overly watery. When I called to express my concerns, the girl I spoke to initially offered to remake the food for us the following week. However, shortly after, the owner called me and accused me of being rude and causing problems. He refused to offer a refund or replacement food, leaving me feeling frustrated and mistreated. Proceed with caution if you decide to dine here.

Despite requesting that the Soup be served first, we were told to expect a 15-minute wait. Unfortunately, it took 25 minutes for the Pad Thai to arrive, with the waiter explaining that there had been a miscommunication with the kitchen staff. The Soup followed shortly after. Both dishes were sizable, even though we had ordered the "Regular" size of the Soup. We ended up taking home the leftovers. The restaurant was bustling, with many customers opting for takeaway orders. While the food was good, there is definitely room for improvement in terms of service.

The entrance is very tight, nice and quiet and seating was easily accessible the food wasnt too bad we ordered green curry and fish dish. Let me warn you when you order fish that is all you get so wasnt impressed at all. Order carefully.

The food and service I have experienced at the Namoi has always been first class. The food is always the same just fantastic, this is the restaurant which I judge other Thai eateries by on my travels and it has yet to be beaten. Yes they get busy it's a popular place, the kitchen is only so big, sometimes you might wait a bit so have another wine sit back and be patient they are doing their best, the food speaks for itself, waited 2 and half hours for the first order to come seems a little far fetched to me, ring and make a booking now you will love it

I have been eating here for a while and I have had no problems with their very tasty food and good service.