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Contribuisci feedbackWhen we finally received our pizza, we noticed that three of the ingredients were missing. When we inquired about it, the manager responded in a condescending and rude manner, saying, "If they're not there, it means we're out of them!" I strongly advise you to save your money and avoid this place if you don’t want to be mistreated or experience terrible customer service. Once we got home, we were so hungry that we had to eat what they provided, but the pizza was undercooked, the cheese was stale, and it had a bitter aftertaste. I will need to report this to upper management.
Like many reviews I've read, I had a disappointing experience with the service. However, on my most recent visit, the restaurant was clean, the staff was very friendly, and the pizza was excellent. I recommend giving it a try, and if you don’t have a good experience, there are plenty of other great options in the area.
This restaurant lets you create your own pizza, offering a wide variety of toppings to choose from, so you can pile on as many as you like. I tried their new Spicy Chicken pizza, which featured a spicy tomato sauce, ghost pepper-infused chicken meatballs, and scorpion pepper slaw, all topped with hot sauce. As a spice lover, I appreciated the kick of this pizza; while I can handle even hotter dishes, it might be too intense for those who aren’t fans of spice. The staff here are friendly, wearing masks and gloves while following COVID safety guidelines. I really enjoyed my meal and would definitely come back again.
This is one of the worst Blaze locations I have ever visited. I placed my online order at 7:30 PM and arrived at 8:15 PM, expecting my order to be ready. Not only was it not prepared, but it hadn't even been put in the oven. When I inquired about the status of my order, the staff assured me it would be ready shortly. However, during the wait, all the customers who ordered in-store received their pizzas, while those of us who ordered online were left waiting. Isn't the purpose of online ordering to have our food ready for pick-up? After waiting for 15 minutes, I asked again about my order, and the staff made up an excuse about someone else taking it, even though all the other online customers were still waiting too. Did someone take all seven of our online orders? I finally received my pizza when the store closed at 9 PM, and it was incredibly frustrating. Several other customers nearby also complained about delays, incorrect orders, or poor quality. I've experienced this problem multiple times, and it won't be the last time. This seems to stem from incompetence and laziness. I'm not sure how this location is still in business, but I can safely say that I will never return.
Don't be surprised if you receive a burnt pizza. The staff mentioned that a burnt pizza is their standard; if you request a replacement, they will make you a new one, but it will likely still come out burnt. If you enjoy burnt pizza, then this is the place for you!
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