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Contribuisci feedbackThis place went from great to decent over the course of the summer. When Pieology lost it, we started coming here and it was great. Todays visit was a bit dissapointing, seems like nobody is overlooking the products and procedures. Web orders put us on stand by for about 20min as ticket labels were being printed and processed as we stood by watching. Next no reset was performed, meaning 1/3 of the over 40 choices of toppings were empty or nasty, counter top the same. Ricotta was empty, pesto garlic empty, cherry tomatoes empty, kalamata olives the same. We selected these toppings in addition to.others, but each time she had to leave and restock them since they were empty or just leftover juices. For the volume they put out someone should be combing the provisions and constantly stocking fresh toppings, visuals are huge!. Pizza cooked and came out a bit cool, honestly 45sec more it would of been perfect,..we like a fresh whole pizza served hot and this was not.
If no stars was an option I would give that. This location is so disorganized, rude and frankly incompetent. We waited 25 minutes to be helped and then when they gave away one of our pizzas we had to wait 30 mins for it to be remade. This location is absolute bull.
When we finally received our pizza, we noticed that three of the ingredients were missing. When we inquired about it, the manager responded in a condescending and rude manner, saying, "If they're not there, it means we're out of them!" I strongly advise you to save your money and avoid this place if you don’t want to be mistreated or experience terrible customer service. Once we got home, we were so hungry that we had to eat what they provided, but the pizza was undercooked, the cheese was stale, and it had a bitter aftertaste. I will need to report this to upper management.
Like many reviews I've read, I had a disappointing experience with the service. However, on my most recent visit, the restaurant was clean, the staff was very friendly, and the pizza was excellent. I recommend giving it a try, and if you don’t have a good experience, there are plenty of other great options in the area.
This restaurant lets you create your own pizza, offering a wide variety of toppings to choose from, so you can pile on as many as you like. I tried their new Spicy Chicken pizza, which featured a spicy tomato sauce, ghost pepper-infused chicken meatballs, and scorpion pepper slaw, all topped with hot sauce. As a spice lover, I appreciated the kick of this pizza; while I can handle even hotter dishes, it might be too intense for those who aren’t fans of spice. The staff here are friendly, wearing masks and gloves while following COVID safety guidelines. I really enjoyed my meal and would definitely come back again.
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