Embassy Suites By Hilton Columbus Airport

The location is near the airport which is great. They were doing upgrades to some of the equipment within the hotel so the water was going to be out the next morning. But they made sure that everyone knew and provided bottled water for everything. I'm not sure if it was the cleaning reagents that were used within the room or if the room just smelled musty. I did let the front staff know and there were no rooms available during my check-in. The staff were great and very helpful.

Very well kept hotel, friendly staff and the best breakfast. Even though it's very close to the airport (you can see the runways from some rooms) it's still a quiet place for a restful, comfortable sleep. Rooms on the back side of the hotel have a very scenic view and you can easily walk to the Alum Creek walking trail.Rooms: 5/5

Easy location. Very friendly and helpful staff at the front desk. Nice sized rooms. Nice that they have the evening reception, but it was a mess with chips thrown around the table when we got there. Breakfast was the worst of any Embassy Suites we have stayed at. Luckily I got there at 7:30 so no need to wait 45 minutes in the line for omelets like at 9:30 when my companions tried to have breakfast. Omelets were not well made--the spinach in mine was not chopped and barely sauteed. The person taking the order and cooking seemed very angry and did not listen well when people placed orders. The person in front of me in line was served basically a mess rather than an omelet. But, worst of all was the state of the breakfast room at 9:30 with messes everywhere and most ingredients out (no muffins, no bagels, no fruit loops, no fruit, no cheerios, cold scrambled eggs and french toast). Potatoes were simply bland and tasteless along with being cold. Just an awful breakfast experience. Would a sign pointing the direction to the pool and the stairs be that difficult to put in (and the stairs were disgusting).

Last night I checked in to the Emassy Suites Columbus Airport. I was told they had given my room away and that I was being given another They did not acknowledge my loyalty status (Hilton is very hot on this and I have spent over a third of my life in Hilton hotels for the past 10 years), they did not give me my check in amenities and when I asked for them, the clerk said I can go see if there 's anything back there but made it clear he had no intention of doing so. The room they gave me (2 queen beds on the lowest possible floor) instead of my reserved room (1 king bed high floor) is a wreck. The refrigerator will not close and is totally frosted up. There are large and prominent stains all over the carpet. Several lights just do not work. The furniture is all damaged and shabby. The bathroom light, when turned off, flashes every 5 seconds. It did so all night and woke me frequently. I went down to change rooms this morning and they told me they could give me a king room on the 3rd floor, but it 's reserved for someone else for the following 2 nights, so I will have to move again tomorrow. The hotel staff are all sloppy, slovenly and poorly dressed. It feels more like a ghetto motel than an Embassy Suites and I really don 't even feel safe.

I had a brief stay in June with a friend. This hotel is a safe bet and will not disappoint. There is a great morning breakfast service with attentive staff, an evening drink/snack mix and mingle, pool, gym. Great for work or leisure. Close access to 670/airport. Highly recommend.Rooms: 5/5