Rohr Café - Ipanema (pontal do Paraná

I understand that running a business is extremely difficult nowadays so I decided to give a good review even though I had a bad experience today when I first time visiting the place. It’s a great location on campus and provides lots of convenience to staffs and students. However, the cashier who worked today during the lunch time is just not very friendly and being very bias. I thought it’s a regular Starbucks store and could use my app to pay but it’s not, when she told me that I couldn’t use my app, I immediately switch to my apply pay. The system was slow to get the transaction done and I can tell she lost her patience and assumed I didn’t know how to use Apple Pay. I feel sorry to hold the line so I even apologize for it when she showed me the bad attitude. Unfortunately I didn’t like the drink I was served so I went back with the full cup and ask if I could get a new one (I normally don’t do that but I just don’t like the taste and really need a cup of coffee to help me get through). She showed me an embarrassed face and looked at me like I tried to take advantage of it. She said “okay but you have to pay for it”. I am shocked and that’s my first time experiencing at this store. I do appreciate other two staffs who worked there. They are very understanding to help me out and they worked so hard.

Hot and delicious coffee Wheelchair accessibility: Wheelchair accessible entrance

Definitely best coffee on campus. They serve Starbucks coffee and drinks, which I find to be way higher and more consistent quality than the stuff other campus shops use. Also love their $4 daily specials!!

I was really cold and having a rough day and I went in to get a hot coffee to help warm me up. The gentleman at the counter was so nice and it made me feel better. Thank you!

No bad experiences so far, the croissants are phenomenal. Employee made a mistake and gave me an extra item free of charge completely unprovoked. Service is always great here.