Pizza Hut - Ipswich

Great value, always up-to-date and very hot, beautiful arome total brilliant service

Great toppings. Lots of cheese but base soggy and undercooked. Delivery always on time. I usually order stuffed crust and that's always crispy but classic base is a let down

Always makes up for their mistakes very well with decent acts of goodwill.... But sometimes they are later than specified time.... Toppings are wrong if i add or replace one or two... Big bottles of drink are usually room temperature rarely cold... And sometimes the crust is wrong or doesntd have a sufficient amount of garlic powder covering it... Patchy I'd say... Tasty, best one around in my opinion

Overall the service is quite good, though the last time I ordered it the delivery driver did not have the change I required, which was about £4. I believe I used a £20 note, so it would be good if you ensured the delivery drivers had a sufficient amount of change in the future. This only happened once, however, every other time the drivers have been friendly and gave me the correct amount of change.

The base of both pizzas was raw in the middle and very unpleasantly doughy. This is a recurring problem with pizzas from the Norwich Road Pizza Hut. Either the oven is not up tp temperature, or, eager to meet time targets, the pizzas are not in the oven long enough. Possibly both. I have spoken to them several times about this and it improves for a bit, then reverts to raw. Possibly change of staff? Possibly they forget the problem! Either way, it does make me think twice about ordering, which is a shame as toppings are delicious!