The Place To Eat - Ipswich

Today we went to glasswells for afternoon tea which was excellent although we went late in the afternoon we were not rushed as it was closing in half a hour we were told not to rush Rachel and her lovely colleague made us feel very welcome well done ladies

Been visiting every week for the last few years. Absolutely wonderful service. Food alway very good. Lovely ambience. Plenty of parking. Staff always able to accommodate slight amendments to order. Well recommended.

The price seems to be going up every time we go. 2 sandwiches, and not the prawn sandwich as £10 !! Tea and a coffee and that was £21. A few crisps, minuscule side salad which was past its sell by date. Haven’t the management noticed that there customers aren’t there. When we went it used to be so busy and would have to wait for a table, but not now. It seems they put the prices up, customer numbers drop so they compensate by increasing the prices again. We used to really enjoy going there but have now decided such poor value for money. The positive was the great team who make you welcome. But enough is enough.

Ordered caramel square £3.50, so small ridicules, not far off a mini bite, a bacon sandwich, so under cooked never even attempted to eat it, waitress said we cook it like this for the old people , again ridiculous, and was actually un-eatable, let alone again very small, and cafeteria 's of coffee, that did not even fill a very small cup twice. Very very very disappointing.

I have always enjoyed Glaswells cafe but today's visit was chaotic- understaffed, items off the menu before midday, worst cappuccino I have ever had, unprofessional staff, unclear signage as to whether it was waitress or self service, long wait for order to be taken. I am unlikely to return.