Tim Hortons - IROQUOIS

I am often getting my morning coffee at this location and find my experiences great at all times. Staff are very kind and professional and deserving of kudos. Today, Feb 24th at 1:30pm, I was very pleasantly served at the window by an employee in training .Please know that her interaction was extremely positive and she was FANTASTIC. It 's never easy beginning a new job and if I were to guess by her age, possibly a first job, I 'd like her mgmt to see this note. Great job, TH in Iroquois.

Sorry to say, but the experience here can be good and bad.Sometimes, everything is great, staff are pleasant, food is properly done.Other times it's not so good. Staff give you the wrong Tim bit order, bagels with cream cheese all in one side, sandwich falling apart or with no sauce. Even gross fruit jelly smudges on the wax paper your food is wrapped in. So it's a mixed bag.

This is our typical breakfast stop on the weekends, and the service this morning was… not there, to say the least. The lady at the cash was rude and short and rushed us only to make us wait. No thank yous, no hi, just a debit machine in the face. Not impressed with today’s service.

Employees more preoccupied on complaining about their job then serving ppl waited 3 min at cash waiting while 10 feet away 3 brain dead Employees complained how crowded it gets n that they hide in the back most their shifts very

Atleast half the time I go to this store my order is botched, it could be something as simple as asking for no sauce on a wrap and I'll have to go back, at which point I'm often made to feel asthough it's my fault something was messed up. Some of the staff are incredibly friendly and super nice but my experience with most of them is that they treat customers as an inconvenience