Jollys - Isle of Anglesey

I went to this restaurant for cake and coffee. The cake and coffee were decent, but the service was a bit inconsistent. The atmosphere was not very relaxing as the place was busy and cluttered. As soon as I arrived and stood by the "Please wait to be seated" sign, someone from a group of people shouted, "Is it for two?" It was a bit confusing, but I responded. Although we had comfortable seats, the table next to us was occupied by a group that was very loud and their dog was sitting at my feet. Overall, it was a nice enough place, but it would have been a better experience if it had been less busy.

Rainy day so popped in for a coffee. The staff were turning customers away even though there were free tables. Waited ages for a poor coffee and hir chocolate. Very friendly but drink not great

We were spoilt for choice for cake, which was as tasty as it looked. I'd definitely be coming here again. Thank you for the excellent time we had.

Sadly this once excellent coffee shop is somewhere we wouldn't choose to visit again. We were surprised to find it almost empty on a very busy bank holiday weekend, which should have warned us. The greeting on waiting to be seated was offhand and unfriendly as the staff of four were more interested in looking at their phones and noisily discussing their social lives. Attempting to get away from the noise we sat at a table by the window and waited. And waited. And waited. The racket continued, nobody came for our order. It was impossible to have a conversation above the row. So we gave up and walked out. What a shame to see the deterioration. To get this place back on an even keel needs a complete reset, starting with making it clear to the staff where good manners, diligence and a work ethic is required. The customer should not be treated as an unwelcome intrusion. We cannot comment on the quality of the food and drink. The location is perfect but wasted in the present situation.

Waited at the ‘wait here to be seated’ sign to be shouted at across the cafe by a member of staff to take a seat and she’d be over to take our order. Sat patiently for a while when another couple who obviously knew the routine arrived. They were told to sit and wait for service, but rebelled after waiting some time and went to the counter to order, then came back to sit down. Waited patiently some more, still no service. Got up and left, 2 staff chatting by the kitchen door shouted ‘thank you’ sarcastically as we left.