Castaways At Norton Grange Coastal Resort

Food was excitant Ian our waiter was excellent you just had to ask him something and he was very helpful as was all the staff entertainment was excellent except one night all staff are very helpful polite and friendly room was clean bathroom spotless bed very comfortable only bad thing is where the coach is its all gravel and if you have a stroller or wheelchair its very very hard to reach the coach without falling

MY partner and i booked in online to have 2 days away at Norton Grange a short time ago 7th December 2022 much needed break , but i was taken ill a few days before , my partner Sheila phoned Norton Grange to ask could we move our booking to a later date (possible 2023 but the venue said they could not say but would get The Manager to contact us , Later this happened a Lady from( Head Office we think phoned and spoke to Sheila , This person did not show any real interest re our request to rebook our 2 days for a later date , We feel the off hand way your company works is totally unfair in the way it treats their patrons ,and is not a way to gain new business or keeping excessing patrons which is very important in these current times .

Food tasteless, service appalling -I asked for ice and the bar man offered to put it in my hand! This is adult only but really is for older people.

We went beginning of July for a long weekend. It was excellent. All the staff were good and friendly but a special mention for Andy(table 45) and Alex on restaurant reservations. Entertainment good and gardens grounds fabulous. Loved the bird house. The chalet (C8) was adequate but needed some attention. Unfortunately the supplies depot was at the end of our road, the gate was broken therefore not shut so the view was spoilt. A beautiful site just need some TLC, especially outside decking. Swimming pool floor needs tiling, very rough, friend hurt her foot on it. Having said that, a great weekend.

Stayed at the Norton Grange for 3 nights and had a wonderful stay. Whilst the Chalets were a little dated they were very Comfortable and clean, serviced daily. The facilities were excellent, plenty to do, Swimming pool and Sauna, Games room, Archery, Pitch and Putt, plenty to keep you entertained….Th highlight of the entertainment being Andy Abraham who was amazing!! The food, which was on a dinner Bed and Breakfast rate, was fantastic, wonderful choice and freshly cooked and lastly the staff, all so helpful and friendly and couldn’t do enough for you…..All in all a fantastic stay and would definitely return.