New Holmwood - Isle of Wight

Absolutely the Beat Breakfast in the UK. Fresh fruit, crispy bacon, salmon and scrambled eggs to die for…X

A very average Best Western with it would seem one man does almost anything. Opened the front door, showed us our table, took our order and served our food. Very average

Lovely location and staff and food good. Very comfortable. Took my mother for her 90th birthday in a party of 7 and informed them several times it was a special day. Cutlery left in bundles in centre of table for us to distribute and no mention of my mother’s birthday at all with her dessert which is common . Not made to feel it was a special day. Sent two messages on their website to say this was a little disappointing as we often eat here. No reply at all. Called today and told manager will respond. Still waiting. My mother feels very comfortable at this hotel so this has all been a bit of a let down and disappointing as otherwise lovely.

The food was so good especially the mushroom spinach and brie tart and the pecan and honeycomb semifreddo. Lovely friendly staff and a lovely sea view. Thank you

I’d just like to say that we are blown away by the service we received at this hotel. The reception staff are so lovely and welcoming, they could not do enough for us. We will definitely be returning! Thank you so much for such a stress free, relaxing stay. 5 star and beyond.