Ihop - Issaquah

Place was nice and clean, and even if it looked like a short personal service was great and so was eating. our waitress was definitely annoying to take care of everyone, but still had a smile and a great job. I applauded her!

Possibly the worst service I've experienced. After being seated, I waited an inordinate amount of time for the waiter. A couple seated after me were waited on before I was. Waiter brought coffee but no creamer. He didn't come around again for an extended time, coffee cooled as I waited for creamer. He took my order in a hurry and got it wrong. He brought me pancakes when I wanted hash browns and toast. I didn't send it back or my omelet would be cold by the time the side dishes arrived. Ran out of creamer, no refill. Waited, again, for the bill that never came. It was just a bad experience all over.

Our waitress Ashely was the most professional waitress we've had in a long time. She was the perfect amount of attentiveness without being bothersome. She had multiple tables and yet you felt like she was your private server. On top of that my husband couldn't stop talking about how good his omelette was. It came with 2 pancakes that I got to eat, which were very good, light and fluffy, because the omelette filled him up. That in itself is quite unusual. ?

I love IHOP but this place is terrible. Food is below average compared to other locations. Customer service is a negative 10.The owner is cheap (make some observations and you can easily come to this conclusion . Outdated facility, poorly maintained and under staffed.I like the one manager who keeps the morale up other wise this place should be closed for good or let someone else run this place(at which point I’ll give it another try, I love ihop!!!! . It is an insult that such restaurant can stay in business here in Issaquah.

We came in around 8:30 am as a family to have a breakfast before we had back on the road since we were visiting the beautiful Washington state. Waited around 10 15 mins to be seated. Then we were sat and we ordered coffee for drinks. The mugs were dirty that we had to have them changed out. Coffee was so light in colour that one tiny cup of their half half made our coffee look extremely milky. After a while we made our order, our server was very nice, friendly and listened attentively for our order, wrote down everything we said (or so it looked like . We got two chicken fajita omelettes (each came with 3 or 4 pancakes , one fresh blueberry french toast, one ricotta crepes, one chicken and veggie salad and one buttermilk chicken with mac cheese. Asked for avocados for the omelettes but was told they didn’t have any so then for the chicken and veggies salad I asked for no mushrooms and to have crispy chicken because I can choose between crispy or grilled chicken, I didn’t expect the avocados to be there since we were told they didn’t have any. Waited over 30 mins for food to arrive. And waited almost an entire hour for the salad, while everyone in my family got their food and finished it I was still waiting for a salad… and even when it did arrive I got (raw? mushrooms, avocados and not crispy, raw looking chickens. We asked why mine had avocados when my family was told they didn’t have any and the server said “because they’re not cooked yet.” Overall experience wasn’t what any of us expected or wanted and I’m glad we’re not local to be going there again anyway. Hopefully they’ll see all the bad reviews and work on their problems.