Chili's Grill - Jackson

Avoid at all costs On arrival could see there were many many empty tables bit were told there would be a 25 minute wait as there was a lot in front of us. There was a big group of teenagers and one other family but then for some reason we were given a table first! While waiting for our table food a staff member was clearing tables. Instead of standing at table clearing in one go and the wiping down they sat at the table. They pushed all the dirty plates to the end then wiped a bit of table them stacked up the plates then wiped the table before then removing the dirty things. What a time consuming and lazy way to work especially when you have a queue! We all ordered soup/ chilli and salad they arrived with no soup spoons which we then had to wait for and so then had cold food. The chilli was incredibly salty and the Caesar salad was a plate of brown old lettuce with 3 croutons. Not very clean place look elsewhere !

Delicious food! Very friendly service! Our waitress kept checking on us and we never ran out of drinks. We came in for an early dinner and I'm glad we did! I don't know why this place doesn't have better reviews, but that's okay, we will be back and prefer that it isn't real crowded and noisy!

Disappointing to say the least. The atmosphere was cold, dark, and uninviting.We were seated immediately but waited so long for a server that we ended up leaving and going elsewhere. I used to love this location but this is not my first negative experience so I won't return.

Our server was great. The food was a bit slow, but tasty. Salad Tortilla Soup for me. Salmon, broccoli, and salad for Hubby. Do not recommend the Chardonnay though!

First walked in, didn't seem busy but a table had to be cleaned off. Appeared to be short staffed. Our waitress was very polite. First drink came in a nasty cup...had to ask for another cup. Appetizers were absolutely amazing. The chicken I had at first was extremely hard and couldn't eat it. Fries were cold along with the roasted corn. Presentation of the food was amazing although unedible.After complaining and having the food remade, the fries tasted off, the corn was still cold, and the chicken was still unedible. I tried cutting it with a fork and ended up having to use a knife.If you can survive on appetizers this place is for you. The customer service was fantastic. Honestly think y'all need a better cook.They do charge a reheat freParking: Parking lot was empty and it should have been a sign. ?