Sonic Drive-in - Jackson

The food was tasty, but unfortunately, the speakers were not working throughout the restaurant and none of the staff noticed. We had to wait for 45 minutes just to place an order at the malfunctioning kiosk.

I would not recommend this restaurant to anyone. Fast food restaurant, but you receive your food COLD. I had to get food from another restaurant. Never again.

Karen took my order and got off the line before I was finished. When I buzzed in again she did not confirm the changes and hung up again. She was rude and dismissive. Prior to her getting off on both sessions I heard her make negative comments about me as well. I was unable to see my order on the screen so I did not pay until they came out and I confirmed the order. Zy’ was my hopper and he brought me somebody else food then the wrong drink. I asked him who took my order and he said it was skylar or Miranda. Different name from what the lady introduced herself as. I would give the service a negative two but since I can’t I’ll just give it a 1.

Bad customer service . Cooks are just as bad . Food is never cooked properly.

It was horrible I waited over 30 minutes and still didn't get my food so I left worse sonic ever won't go back to the sonic in byram again