Taco Bell - Jackson

The people who work here are always super nice and I've never gotten my order messed up here!

We go here with some regularity and unfortunately the disappointment continues with the sour management style. : The food is good, but the staff particularly older staff and higher ranking staff) are not very customer -friendly. They don't seem tovalue the customers or care if they are happy with the service. Frequently out of items and highly inflexible aboutsubstitutions and such. : We're actually wanting to frequent this location less and less each time we visit it lately. Notfamily-friendly. :

HORRIBLE customer service. Opens the window without saying a word, puts hand out for card, was busy putting my card away and she is shaking my receipt at me(without a word) then as I'm waiting for my food I look around not paying complete attention andshe's shaking the bag of food in my face(again without a word). She wasn't taking too another customer on the headset, nor wasshe busy putting orders together. Amber L was the name on the receipt. Worst experience customer service wise, even for a fastfood joint.

Ahh well Taco Bell is what it is. We went through the drive thru and service was fairly quick, the food was warm. We didn't have any problems with our order. Everything went well.

My family and I stop at this place when we travel for years because this place always has friendly staff and the food is always on the point! Our new visit was amazing! The staff was very friendly! Love the new remodel and the bathrooms were very nice and clean! Thanks again for a wonderful experience! We're going to be safe!