Panera Bread - Jacksonville

Came to dinner with my two children, my one year old had a mini melt down from starving. the man on the theke was so sweet and patient. he even gave me a cookie for my son until it came to eat. then he brought me my food. he was very friendly and very helpful. jimmy was his name so grateful that he was a helping hand and so sweet.

Pleases the new unique look of the setting of order, pickup, tables etc. That's really what it is. my children wanted to go back. die fry chicken bowl I thought could try a bad idea, but it was really delicious. my son loved his mac n cheese.

I usually love panera, but this place broke my head. 1. the author did not indicate that we had to ask for the new Baja-Bowle, who they had and gave us the wrong one, we asked for help from some of the workers and nobody could help and was fighting, so we had to ask for the manager who did it right, but when I pulled my broth dish apart, there was a hair with the broth, I did not bring it to administration because it was already difficult. go to see if they have improved in the next few months, but if they are looking for panera they do not go to this place. sincerely a loyal panera Bread customer.

This place is dirty. kitchen and it area have crumbled and eat and drinks spilled. I had to clean my own table because there was no place to sit. I order grilled cheese and the broth was soggy and white. I'm tired of hearing about personal lack. the employees were sitting around to chat and waited for customers instead of cleaning this time.

Got a bowl of soup received no bread for it, also was not asked what kind of drink and got up charged for one separately. Got a spicy chicken sandwich that was supposed to have pickles and all that jazz and it only came with lettuce. The chicken itself was dry as hell, tried to call and they answered then immediately hung up. The person at the window was absolutely horrible and was no help and made ordering far more difficult than it needed to be. Also forgot my bag of chips. All around -10/10 ??