Subway - Jacksonville

Unfortunately one lady was laying and playing with phone. It might be her break. I don't know. But we were waiting for our food order :

Fast, tasteful and just like you want it. Also, fresh cookies.

My hubby and I went in around 9am on 4/15/2023. Had some coupons in mail so we decided to try. Was greeted before and after. Place was clean. Nice gentlemen there and a nice lady help us. The lady was very helpful with suggesting on my husband's sandwhich. They do use sub coupons. They do have a breakfast menu near bottom right on there menus. Bought a 6 inch wheat bread with 2 eggs and veggies toasted. Now the eggs might not be for everyone but for me it hit the spot. Husband got a steak, egg and cheese with veggies on wheat bread toasted. Deliciously made satisfied. Now the tea though could of been better, it tasted a bit off.They have a men's women's 1 stall each restrooms in back.

When I started my order I said I had a $3.49 coupon for a 6 inch sub. I was told what subs I could order. But I was not warned that I would pay full price if my coupon had expired. I was told that at check out. The policy that was quoted to me at check out was known before I ordered. I did not know my coupon had expired until the sub was made and I paid for it. The 6 inch sub instead of being $3.49 was now $7.49. Had I known I might have ordered something else. Although it was not bait and switch, the policy treated me that way. I would hope the owners do not value the extra $4 more than a satisfied customer.

My concern is simply cost. While the food was made well, the service excellent, and the atmosphere exactly what you would expect in a subway; the price was absolutely exorbitant. For 3 footlongs with chips and a drink, which at most would have cost $20 literally 2 years ago, now costs upwards of $60! Why is it so expensive when y'all haven't increased your quality, service or wages? I do not recommend this for anyone with a family or any sense of financial responsibility anymore.