Arby's - Jeffersontown

The employees are too busy chatting with each other at the drive-through to take an order. The other pastime is to stand out back and smoke cigarettes and play with the phone. I am sure the franchise owner is not aware. Look for this location to be closed soon.

Nice that this store baits you with deals that never work and then you get screwed into a $30 meal for 2... This store should be bought back, it's the worst and so disappointing! Zero customer service at all!!

I decided to eat here one day for lunch, I worked down road. I went to the counter and ordered a beef n cheddar with fries and a drink. I noticed a lady with several bags of food, I guess she ordered for several people, and she was going through them. Apparently, her order was all messed up. I got my stuff and sat down to eat. No cheddar on my sandwich. Normally, I'd take it back or get some cheddar in a cup, but that lady was still going through her stuff, and the cook was going nuts. The cook was very loud and obnoxious. So I just ate my food and left. She was still there when I left, by the way. I won't be back.

This Arby's was super fast and the food was great. Friendly staff.

Stopped by while on a trip. The drive through was fast and the employee was friendly. The food was as ok. The fries were cold and stale but the sandwiches were good. It was as a good, quick option when I needed something fast and didn’t want a burger.