Cheers On Demand

ZERO stars absolute joke. Have phoned them and sent more than 3 emails to follow up on a delivery. Logged tickets and not one person has responded. They very quickly took my money and have not responded to any queries for months. They are not to be trusted.

Placed an order online for shipping down to Orange Country, was told afterwards that the item could not be shipped so ok then provided a local LA address office building to deliver to. The delivery arrived after business hours so the delivery driver, I believe they used DoorDash, had to return the item back to Cheers. Tried to work with the owner ? or whoever was working the phones to reschedule the delivery or find another option including us driving up from Orange County to LA. The person on the phone was screaming at us, telling us we’re causing them to lose money and trying to commit fraud, scamming them which is not true. We offered to pay for their additional delivery charges, they incurred $35 , asked them to calm down before we continued the conversation to try to find options for resolution. The item was returned to the store as it could not be delivered during non business hours. Whoever we spoke to did not get his name was wildly unprofessional, shouting obscenities, and said “you must be drunk because you can’t understand”, again not true. I rarely write negative reviews and understand that this is a really difficult time for a lot of businesses but it’s unreasonable to speak/treat customers this way. Will not be shopping here again and will likely need to dispute this order as it is being refused to be fulfilled.

What the heck... firstly, you guys are posing as amore italian dessert on postmates. That was my first mistake with trusting that app. Secondly, I ordered two chocolate items and two non. I cant have chocolate so the others were for my partner. All items were chocolate even though the description was caramel just caramel. Didnt mention chocolate. What a massive disappointment. Yall did me dirty not once, but twice.

Just ordered a bunch of snacks including ice cream, chips, cookies, and sodas for a last minute study session at my apartment. These guys delivered within 20 min! Love this place!!!

They’ve got great customer service and best of all they’re FAST! Their selection of wines is incredible. They have fine wines which is nice to splurge on once in a while :