Norms - Kalkbaai iNingizimu Afrika

Food and service was fine. It's the way this Norms is kept that is terrible. Floors were dirty, under the tables was even worse. Everything that is wiped off tables is thrown to the floor and left on the floor. The glass that separates each table is filthy. The walls where you're seated are disgusting. You can tell that management does not keep up with any scheduled carpet cleaning or with the way the staff is performing with the cleaning of this establishment in the dining area. Terrible. I don't think I'll be returning anytime soon.

I have been a regular at Norms for quite some time, often visiting during rush hour. As expected, the wait times were lengthy, which I always attributed to the high volume of customers. However, my experience yesterday at 3 PM was quite different and somewhat disappointing. When I arrived, the restaurant was nearly empty with only about four tables occupied. Despite this, it took 30 minutes for me to be seated. What added to my frustration was the lack of communication from the staff; no one checked in with me or provided any updates on the wait. Fortunately, my experience was significantly improved by the waitress who attended to us. I didn’t catch her name, but she was an older lady with reddish hair. Her service was excellent—she took our order promptly and was very attentive throughout our meal. If it hadn't been for her exceptional service, my rating for the restaurant would have been lower. The food, as always, was delicious, which is a testament to Norms' consistent quality. However, the wait time and lack of communication during a non-rush hour were disappointing. I hope this was an isolated incident and that service will be more efficient in the future. Kid-friendliness: Excellent for kids

I love this restaurant. When we come to visit, we always come here.

Food was great! Table was still reserved for us despite my party being a few minutes late. The pancakes were amazing as usual and the waiters were 5

I visited this place to check on their steaks and salad. I was not dissappointed. I enjoyed the food and the best part is they are practically priced.