The Cheesecake Factory

The cashier is incredibly impolite and I sensed a hint of racial bias from her. She was very rude when I was there to pick up the order. I could see my order ready but she just completely ignored my request and then started talking to me in impolite way. Not happy at all at this location service.

I have been customer there for many years. my last visit was a complete disappointment. Not sure if the change the chiefs. Cobb salad, I ordered was not fresh to the point that I could not finish it. Service was below average although it was 12:30 pm and the place was practically almost empty. Expensive. underground parking is insane expensive. Would not be back and would not recommend.

We waited 20 minutes and were then successfully ignored... they apparently didn't need it. Apparently because of too few staff… three people for the outside area with three occupied tables???We've been there several times and have always been satisfied, but we don't have to put up with that.

The food is delicious and abundant, the prices are a little high but the dishes are well worth it. We chose to sit outside and the service was terrible, the waitress never brought us the welcome bread, it took her a while to take our order. We stayed alone because we were already there and we were hungry and didn't want to drive somewhere else.

Cheesecake Factory Sherman Oaks.This once greatbestablishment is a terribke example of how incompetance succeeds despite itself.The service sucks badly!Managers are utterky incompetant and consistently so. Complaints are ignored and not resolved, service staff are quite innept, and when they make errirs, (which is about everytije I give them another chance) they do nothing to fix their mistakes.This is not based on one tine, but on several yeaes of givibg them ops to get it right.If corp execs ate tgeirvin annynimty tgeyvwould be shocked! I'm quire stunned they survive at all.