Mcdonald's - Kansas City

Super dissapointed in customer service today. I stood at the counter and the employee continued to do something on the order screen to call a manager and I was ignored by both. I only had a quick question that could not be answered by the order screen. I have almost always taken the time to leave a review to know that they have either a great job or something to work. we are all short employees, although the customer service goes a long way.

Newly renovated. Nice inside and great location. Peking was easy even pulling our Harley trailers. Need to do a better job on taking care of their bathrooms though.

It's always busy but still can get my food a decent time using the mobile app, definitely would recommend the app

I went thru drive thru no one was at either drive thru. Ordered a leg coke and sausage, egg, cheese biscuit. As I pulled up a car from the other drive thru raced ahead of me. I paid and the confirmed my order. I said I didn’t need receipt. When I started to pick up the tried to give me two orange juices and I told them my order. She then asked if I had paid and I said yes. She looked around then gave me a coke. Asked again my order then handed me a bag. I left. When I opened the bag it was not what I ordered but I had left and didn’t have time to go back. The girl at the drive up window was rude and obviously did not pay attention to what I had ordered.

Literally the worst McDonald’s I’ve ever been to. I waited in the driveway over 5 mins and no one would take my order but the other lane was flowing fine. So I go inside to no one acknowledging me a rude manager. Don’t waste your hard earned money at this location.