Taco Bell - Kapolei

The service was friendly and prompt, and the dining area was clean. Next time I'm in the area and craving tacos, I'll definitely be stopping by this place!

The drive-thru experience has significantly improved in terms of customer service and order accuracy. The staff is very helpful and polite. Great job!

The previous time, though, was a total disaster. I didn’t leave any negative feedback because I was so frustrated with how I was treated. My order had been prepared, but when I asked the cashier if it was ready, she said no, even though I saw an order just sitting there—it turned out to be mine! They were trying to hand me an order that had been sitting there for over 20 minutes. I was really upset because Taco Bell food is best fresh, and I didn’t want to take an old order. After expressing my frustration, they kindly made me a fresh one. I don't relish making a fuss, but Taco Bell needs to be fresh; otherwise, it turns out soft and unappetizing. I absolutely prefer it fresh when I take it home!

Had the power food extra chicken and guacamole filled me up. Excellent meal and friendly service.

It is a Taco Bell. It has the standard Taco Bell items at the usual prices. Nothing too bad or too good stood out about this particular location. Service was fast, workees were nice and the food was tasty as per the standard. The only issue was minor, they gave us a standard taco when we had ordered and paid for a Taco Supreme. They fixed it with no issue. We will return to this location in the future and recommend it if you are in the area and wanting food. UPDATE as of 1MAY22: Store has been refurbished. Looks much nicer inside. Staff is friendly and we have had no order accuracy issues. No mask is required to enter and the dining area is open for indoor eating.