La Strada - Karlsruhe

Where can I enter in the app that I will be supplied and don't want to pick up anything?

I ordered three foods, among others gnocchi with mozzarella and tomato sauce. the tomato sauce didn't taste me at all. (her tomatenmark...) in addition, I found a hair in my food. the 3rd was okay, but I won't order there any more.

When the sauce did not come extra in the salate, it was all quite soggy. the lagsgne was burned up so that one could not eat the half (not only the cheese). must that be?

Unfortunately, the pizza arrived completely clean. the cheese was melted - tasted so lala

I still wait for the answer of the customer service due to my complaint