Savannah Bar Restaurant (knotts Crossing Resort)

We stayed in the executive room and there was nothing executive about it. The deco is 80s/90s, the bathroom door was dirty and the pool brown ensuite has seen better days. Although the bed was comfortable and the bedding clean. The best part of our stay was the restaurant, the staff were brilliant and meals excellent. A chief you should never let go

Pretty disappointing… we had a cabin for two nights. Room was disgusting, dry spit on the blinds, grime over the walls, mould all over the aircon, bar fridge leaking… for the price they charge definitely do not recommend this venue! Restaurant food was gross. Although very helpful and friendly staff. Place is not looked after.

I have stayed here going on 6 years. 6 years ago I was impressed with how well knotts presented its self for a small town like Katherine. I returned last year and it was a busy time but the service defiantly wasn't as good. After returning this long weekend with the family I won't be coming back. We paid for a motel room for our small family and even basic hygiene wasn't covered. Photos attached of mould on the walls. I hope knotts improves to the standard they once were.

I struggle to know where to start as there were so many issues even before I arrived. I needed to cancel my reservation as I didn’t know if I would be able to make it given I am a truck driver and was caught behind floods. I spoke with the resort about canceling free of charge who put all responsibilities back on to booking.com and told me they’re hands were tied and it was up to me to try and resolve it with booking.com. I spoke with booking.com straight after speaking with the resort and was informed that the resort has the final say, booking.com contacted the resort and tried their best to resolve the issue but again the resort denied the request. I was left to pay the full cost of staying if I cancelled. thankfully roads opened and I managed to make it. the person I spoke to at the resort told me that it’s a common issue they have, so it leaves me wondering how many other people have been stung. the actual stay. I got a cabin which was rundown with a lot of wear and tear. the bathroom is separate from the cabin and you have to leave it and walk in dirt to get to it. the bed was full of springs and in the morning the curtains did little to block the sun light pouring in. the tiles in the shower where you stand were cracked, chipped and had large chunks missing. staff were overall matter a factly and I had to request a copy of the paper work I had to sign. my over all experience with Knotts Crossing Resort was one of if not the worst I have had to deal with. if you’re looking for a rustic, run down caravan park stay with an out house then you’ve found it.

Terrible service, waited 1 hour for a cocktail when they were only serving cocktails for 2 hours and got served 3 off/flat beers in a row, then waited 30 minutes for a refund for one of them. later after dinner we were accused of not paying for our food when we had receipts... food was above average but the experience left a bad taste.. we won't be coming back.