Hat Creek Burger Company - Katy

It's disappointing to see such a decline in both service and food quality! Today, we had one of the worst service experiences we've encountered in quite some time. A young Asian employee was cursing and seemed very frustrated with customers. When I worked in this industry as a kid, the focus was always on customer service and being attentive to the needs of the customers!

Fantastic spot with delicious food and excellent prices! I had never tried a burger lettuce wrap before, and it was great!

As we were eating, the staff member returned to remind us that they would be closing in 20 minutes. By the time we were ready to leave, he came back to let us know they were closing in ten minutes, even though it wasn't even 8:50 yet. I understand they wanted to close up for the night, but the way they rushed us made for a really poor experience. The food was good, but given this experience on my first visit, I’m definitely not planning to return.

Friendly burger place offering keto and paleo versions without the carbs! I had the keto on spinach, but that (very small chocolate malt was irresistible.

This place is a gem! Fast food that doesn 't taste fast. Not to mention the sides (lookin at you loaded fries) are really good!It is our go-to for fast food when we don 't have time to cook and the kids want burgers.No negatives at this location. Well run and friendly.