Menchie's Frozen Yogurt - Katy

Love their yogurt. It is great taste and fresh. They let you try before buying it. Love it a lot

Thats the lamest and worst thing excuse you can give for having your employees treat your customers the way they treated us. Your response gives them the ok to continue to treat people of different skin color. I wish I would have recorded the incident. Your response would have been much different.Jay provided the most horrible customer service one can receive.We arrived there at 4:20pm and she started cleaning up and putting up all the chairs and tables so we couldn’t sit. She said that at 4:30pm they put them up and we can’t use them because she already cleaned them.She forced us to stand up and told us we could not sit.I asked for the managers information. She responded and she said we can look it up online. I then inquired if the manager would be available the following day and she was hesitant to give me the managers name.Feel free to reach out management.Perhaps if our skin color was different we would have been treated better like the family before us.

Love this place ! But management must take care of the air conditioning vents and change a/c filters. Vents are full of dust and filthy

We have been a frequent customer at this place for a while now. However, we had an unpleasant experience today with Gaby, one of the employees. She could use some improvement in her customer service skills, especially when dealing with young children. We hope that the management will take note of our feedback and work towards improving the overall customer experience.

Super nice and helpful staff, im not to sure why people are saying it’s messy this was one of the cleanest frozen yogurt shops i’ve ever been to. Thank you for the amazing experience!