Potbelly - Katy

Never tipping here again they wait to see if if you tip to bag

Everytime I come here I wanna come back again not only love the sandwiches but the soups are awesome! Ardetric and Jacob helped me the first time I went pick my meal and I Get the same thing every time love it !

I went in to order the sandwich and soup combo and was greeted by a gentleman named Chewy, he was very kind and polite and made sure my order was perfect! I really appreciated the good customer service that I was provided with and thank you to Chewy for that great experience!

Terrible service, the guy making our sandwiches seemed annoyed that we wanted to order 4 sandwiches! Ordered 2 steakhouse sandwiches, 1 grilled chicken, and a grilled cheese kids combo plus 3 mac cheese’s.The steakhouse sandwiches were ok nothing special though but the grilled chicken barely had any chicken in it!! It was as if I was eating a veggie sandwich! The Mac cheese’s were not fresh, they were cold!Absolutely terrible experience that ruined our dinner!We’ ll not go back!

By far my favorite sandwich place in katy this place is amazing everyone is so nice and the food is amazing i only got selenas name but everyone there deserves a raise!! Thanks again for being so amazing!!Keaton