Starbucks - Keller

I went to this starbucks and as i was ordering i asked for a Strawberry açaí with peach juice NO ice. And then the person was so confused and kept asking if i wanted water or lemonade and i said i wanting peach juice. They continued to argue until about 5 min later they finally understood. As angry as i was i pulled up to get my order and they gave me my drink and it was FILLED TO THE BRIM WITH ICE. I specifically asked for no ice and they gave me more ice than usual. So disappointed in this place.? I bet you they purposely put more ice in my cup to make me mad.

Super nice staff. My drink looks right however I didn't take it. This is just another location that doesn't realize that when you're running a drive-through do you have to provide the trash for the cup holder. The claim is always that the company says since Covid they weren't able to, go take trash. However, they're not wearing gloves. Which would be the logical response to that from corporate. And every single other company with a drive-through in the entire world that I've ever seen provides that service for their customers. So unfortunately, I left the coffee at the window and didn't pay period which I will continue to do it until the chain learns how to better serve their customers. I have no problem paying nine dollars for a coffee, but I at least need to working drive-through.

All the drinks were made bad compared to other Starbucks. Visited 3 times in a week.

They put double ice and do not fill to top… even with the extra ice…

They are very sweet here, customer service is on point. Items themselves, not so much. I order espresso con panna with 3 shots and this store always seems to short me. This morning, it appears to be 1 shot and it’s cold because it’s mostly whipped cream. I just want the correct amount and it to be hot, please. I need caffeine to make it through my days and I got 1 espresso this morning instead of 3 meaning I’m going to have to go pay again for more. Spending 8$ on espresso is a bit too much.