Paradisos - Kenai

I'm really frustrated. I've been a loyal customer for years, ordering just one item from their menu exactly the way I love it. It has always been fantastic. However, now there's a new chef who comes off as quite pretentious and refuses to accommodate any substitutions. I've only encountered two restaurants in the past that didn't allow substitutions, and they were much higher-end than this one. If you're going to adopt such a snobbish attitude, you need to improve your overall service, or at least be less rigid. Many customers, including those with allergies, often request substitutions. It’s disappointing to think they’d rather lose my business—and probably others too—by being inflexible. This is not how the restaurant used to operate, and I genuinely feel it has declined since the new owners took over. I urge them to reconsider their policy on substitutions, or they risk losing loyal customers for good.

I celebrated Mother's Day brunch at Paradisos in Kenai with my friend's mom. The salad bar was excellent, and the food options for brunch were great—there were pancakes, biscuits and gravy, fruit, prime rib, ham, sausage, and bacon. I didn’t try the eggs, but they were also available, along with pasta. We had been told that dessert was included, but none was offered to us. Moms received carnations, which was a lovely touch. The service was very good, and the atmosphere was nice. Overall, it was a pleasant experience.

We decided to drop in here for a quick lunch and didn't have high expectations because the menu looked quite overwhelming. However, we were pleasantly surprised by how delicious the food was! Highly recommended!

Very bad experience, food was cold and late , the personal was unexperienced , not recomaned ! Don t go !!

Wonderful setting. I love the decor. They had real plants throughout the place. Excellent food. I got the meat stuffed ravioli. They were delicious and I don't normally order pasta. My husband got the lasagna and he loved it, too. Waitress was very personable, helpful, thoughtful. We would visit them again. Highly recommend this for everyone