Red Lobster - Kennesaw

While the food was served promptly and was very good, we only received one of our side dishes, and the biscuits were cold. I expected the waitress to check on us during our meal, perhaps to offer drink refills, but she didn’t return until we finished eating. When I informed her that we were missing some of our food, the manager offered a small concession by removing the charge for the loaded baked potato and unsweetened tea from our bill. Given the overall experience, this gesture felt inadequate for a $100 meal marked by poor service. I cannot recommend this Red Lobster and will not be returning.

We had a fantastic experience! Our meal was served quickly, and everything tasted incredibly fresh. I couldn't have asked for more. I ordered the Cod sandwich, which was delicious—just a touch under-salted, but still a great dish. The fish and chips were fresh, and the crab legs were perfect as well.

We experienced a lengthy wait to be seated, followed by an additional 45 minutes for our food to arrive. When the meals finally came out, they were cold and lacked flavor. We ended up returning a couple of the entrees due to our disappointment. The manager came over and offered us a complimentary dessert, which was a nice gesture. However, when the bill arrived, it totaled $228.32. While I understand the waiter wasn't responsible for the food quality, he was polite but not very attentive; he forgot to bring some items we requested, and we had to ask other nearby waitstaff for assistance. We also spent $25 at the bar while waiting to be seated. Overall, this was a disappointing experience, especially on Mother's Day. I don’t think we will be returning. I'm very dissatisfied!

Best server ever .. Chase was the most polite, attentive, best customer service I?ve had recently. Every opportunity to go over and beyond he did, from bringing extra napkins with out being asked, to extra biscuits, to bring extra drinks out before we finished, willing to explain dishes, asked how we liked it, even came to check on us throughout dinner, ask if we needed to go cups(which servers rarely due) the icing on the cake was he even brought us a few extra biscuits to go for our to go plate lol since he notice we loved the biscuits ?. People are willing very quickly to give bad reviews well for once this is a good review, not only did he make us want to return. He made me take time to write this review, hands down best service, Chance should go teach RA Sushi Restaurant a thing or two on how to provide excellent service. Makes a big difference of your dining experience. I?ll definitely be back. Thank you Chase for having a heart of gold and being an awesome server. Wish him much success and prosperity!!

My daughter and I celebrated my birthday here and everything was wonderful. Everyone was very attentive. They sang Happy Birthday and gave me free dessert. Highly recommend ?