Chinoiserie - Kensington and Chelsea

After seeing cinderella in the cinema last week, I was still much in fairytale princess mode, so I was quite excited when I saw that the chinoiserie in jumeirah carlton tower made a Cinderella theme afternoon tea, especially created by executive head pastry stephan chef will. there was a soothing music that was played by the lively harp, I love places that have live classical music. our afternoon was served as shown on their website, it looked so beautiful that we broke the first minutes with our cameras. the top animal had the hearty sandwiches I liked, the Scottish bark, water cream and creamy meerrettich sandwich, but was not...more

Came here for the hot chocolate experience in particular, however, there is a minimum spend of £50pp so we also had lunch. There is a 15% service charge added on top of the bill. The vegan sandwich was ok for lunch but was very bland. The pizza was really nice though. A large bottle of water costs £7.50. The vibe of the whole restaurant is lovely and the waiters are attentive. The hot chocolate costs £18pp and you get a jug of hot chocolate and toppings including marshmallows, caramel balls and biscuits. I would recommend doing it once but would not feel the need to come back again.

After seeing many photos of the viral hot chocolate at this restaurant, we decided to book a table to end our day in the city. Unfortunately, upon arrival, we were completely ignored by the two men at the front desk who were speaking to each other in another language and did not acknowledge us. After waiting for them to finish, one of them finally greeted us but then abruptly asked if we were willing to pay a minimum of £50 each, which was not mentioned on their website or in any of our booking confirmations. Unable to prove this, we left as we were not prepared to pay such a high price for a hot chocolate. We were disappointed by the poor treatment and lack of communication. As someone who has frequented Jumeirah hotels in the UAE, this experience was the worst in terms of service. The minimum spend policy was not transparent, and we were left feeling misled. It is important for customers to be informed of additional charges before making reservations.

Fantastic place Wonderful food Good value for money The staff was all very friendly specially Ergyun, who made us feel at home. I just came to celebrate my 27th anniversary I will certainly come back for other occasions and will defenetly recommend it.

Wonderful you would not regret a visit! I have been taking my niece to festive afternoon tea for 13 years and The Chinoiserie was the best yet! We started our tea tradition with the most obvious London hotels, and while each one has been very good, The Chinoiserie was by far the best. Truly wonderful on all levels. A key ingredient was Jaime who provided excellent insight into the festive tea and curated the whole experience as a wonderful story teller. The food wasn't just delicious, but it was original, with each item having its own uniqueness (more than we have seen previously). The theme of nature, was well thought out and executed. The setting was just special, and the tea room intimate. Thank you for a wonderful festive treat!