Panera Bread - Kent

Place opens for breakfast Good morning sandwich with coffee Add ketchup! To your condiments Thanks

I come here every other day, coffee is good, your WiFi is so fast, it's pretty cold inside but I imagine it's on purpose, health reasons so bring a jacket, staff is nice. Bathrooms are hit or miss so be prepared. Outdoor seating is a nice touch, food is normally good, only one time pizza was not cooked properly but I did order super early so not their fault, probably wasn't ready, it's nice to see so many people gather to meet up.

The tablet I used froze up on me right as I was about to check out my very large order. With 6 items and several customizations that took about 10 min. But staff redirected me to the register and patiently took my challenging order and got everything right. Even got free cookies in the end! Everyone was positive, welcoming and quick to make things right. It's also a perfect place to keep cool, bring a book or laptop and chill.

I had a wonderful experience at this establishment today, James was very kind and attentive. I had not been in this location but I was feeling under the weather and needed some comfort food. I will definitely be coming by again, so felt very taken care of as he explained the menu. 10/10 would recommend.

I ordered curbside pick up and something was missing from my order and when I called I spoke with a young man who I believe is a manager and he was very courteous and went out of his way to put in extra desserts for my order not being completed. I’d like to leave reviews for people that I think work hard and do a great job and I think he did a great job.: