Starbucks - Kent

I visited for the first time after their renovation. There were no line in front of me but literally no one took my order for 10 minutes. The two ladies were giving me attitude. Their customer service changed horrible . Ruined my morning ?

They said it’s not allowed refill if you did not stay in the store,And there’s better way to say to the customer

We had coffee while we waited for an appointment down the street. My friend left her purse on the floor, we called the next morning and they had kept it for us. Friendly stuff.

They always take care of us here at the Verizon store. We really appreciate yall and your continued amazing service.

I recently visited this location while visiting family and friends. I had the best experience in my life I ordered a White chocolate mocha and the barista Brian made it right the first try. I wish my hometown location could make it the same way.