A&w - Kimball

The food was quite good, but the drinks were exceptional. I'm curious about what happened to the baskets that used to be used for serving the food.

I drove an hour to visit this restaurant because my mother was really looking forward to the root beer float. Unfortunately, upon arrival, we found that the ice machine was out of order, and the beverage machine in the lobby was also broken. The overall atmosphere felt unclean. After paying for our food, we waited for our order. While waiting, I noticed dead bugs on the window sill of one of the booths, which made my stomach churn. We were relieved that our food had not yet arrived, allowing us to get a full refund. The health department should definitely inspect this place before someone gets sick.

I can only give this place 2 stars, and that’s mainly because the staff was very sweet and friendly. Unfortunately, everything else was disappointing. The booth seats were torn and patched up with duct tape, the space had an unpleasant odor, and the hamburger was cooked in old grease, which left it burnt. I’m sorry, but I can't recommend it.

Terrible experience! It took 15 minutes to get our food (remembers a fast food restaurant!) Son's Burger was burned and chicken pliers chew very much! Fries were soggy. Money wasted!! When we refilled our drinks, ants noticed that creep near the beverage machine on the counter! I had seen it before dinner! Never again! Don't waste your time or money!

Super good Very nice customer service and nice people Thank you Stephanie