The Capital Grille - King of Prussia

Dined here last night for my birthday. Eating at restaurants can be difficult and depressing because I get very sick from dairy, and dairy products are in almost EVERYTHING on a dinner menu. I left a note ahead of time on Open Table so the restaurant was aware of my dairy intolerance in advance. Capital Grille had it handled and placed me with our server, Alycia, who understood my food intolerances well. (If you have food allergies/intolerances, ask for Alycia when you go!! From the presentation of the bottle of wine we picked, to making sure that my food didn't have any milk/cheese/butter in it, to having a special birthday dessert ready to go since I couldn't eat anything on the dessert menu, Alycia was spectacular! To Alycia and the staff at Capital Grille, thank you for making my birthday evening feel so special! I particularly appreciate the proactive nature to how you handled my visit! I will most certainly be back!

We had an unusual experience during our recent visit. We usually choose Capital Grille because of the exceptional service, which sets it apart from other restaurants. Unfortunately, on this occasion, the service was the weakest aspect of our visit. Perhaps it was busier than anticipated or affected by several large parties. The food was good, but it didn’t quite reach the fantastic quality we’ve come to expect.

Overall, dining was a disappointment. For an upscale expensive restaurant, I expect more and The Capital Grille just did not deliver. Specifically, two at our table ordered steak yet no steak sauce of any kind was offered. My scallops with lobster asparagus risotto was underwhelming under seasoned. Frankly, I've made better scallops at home. The two small pieces of asparagus also looked lonely on the plate when I discovered them. Wine by the glass: why no menu for this? I'm merely asked Chardonnay, Pino , Riesling or Sauvignon Blanc. Really? What vineyards are you providing? While our server Dave was good, your support staff to him is in dire need of training. While the rest of the table had finished, I was still eating. Clearing plates while one person is eating is just rude. To make matters worse, they also cleared the bread basket, butter and MY bread plate which I was STILL USING. Have you never heard of waiting until everyone at the table is finished before you begin clearing? The message sent was that I should hurry up to accommodate the wait staff. It certainly ended the evening on a sour note.

We get the Seafood Tower every time we come and all cities we visit, we were in our home city this night. The tower was perfect, though a little less crabmeat than usual this visit. We ordered the Parmesan fries and the lobster crab cake. The server raved about the lobster/ crab cake. I believe it was about $26 comes to $30 once you pay the tip. This is the worst item In the menu. It was a big medallion of mush. Just mushy bread filler with a hint of seafood pieces. This item is beneath the Capital Grill and shouldn't be on the menu at all. So the experience was very nice but we were certainly unhappy with this dish and we wished we had ordered something else that was of quality. Otherwise our dining experience was very nice. We'll stay away from the crab cake in the future.

Annual trip to TCG for BD celebration. Did not disappoint at all. Excellent service from start to finish, water glasses were never empty, finished plates cleared almost instantly and the meal was top notch. Both steaks were cooked perfectly, sides of mashed potatoes and asparagus were hot and tasty. Ran out of room to enjoy a few of the dessert specials, but as usual TCG brought over a mini cheesecake and chocolate torte, so we had no choice but to indulge. Nice to have a GC to offset the added lobster to dinner. It won't take a year to come back. See you soon. Special thanks to Keli ? our server and Robert who stopped by our table to see how the night was.