The Hay Loft Cafe - Kirklees

We met with friends at the cafe at Blue Hills Farm this morning. The experience we had was almost out of a comedy sketch and we ended up walking out after receiving refunds for what we had ordered. A regular of tea and a decaf tea were ordered. A cup of, tea (complete with teabag still in it) was almost bounced on he table. There was no saucer, spoon or milk supplied. We were told that there was no decaf so did we want anything else. The 'waitress ' then walked off without waiting for a reply. Also, we tried to order an all day breakfast with one of the other members of staff. We were asked large or small? . Having replied that we didn 't realise there were two to choose from and asked what the difference was we were told One is a bit bigger than the other . There was another customer group of three who had ordered and already been served with their food. They also commented to us upon the bad service. We have never felt so unwelcome in a cafe before. Ironically there was a 'Welcome ' sign at the entrance to the cafe. Needless to say, we won 't be returning.

Came here on a saturday, first time visiting, the petting zoo advertised on the website was non existent, was basically a field with 2 emu's but nothing else. Had lunch in the cafe, service was very slow and it took well over half an hour for 2 sandwiches to arrive. The children are unsupervised 70% of the time in the large play area, some kids even had their shoes on. The shop was untidy and deserted, looked more like a warehouse. The toddlers play area upstairs is ok but was a long way for is to travel on public transport just for a 2 hour soft play and a sandwich

Ive been visiting blue hills farm shop for 30 years every xmas for my winter supplies. never been disappointed yet .a credit to bev for the super stand pies all home made .had to call for another 5 large thes morning

Excellent breakfast, really good home cooked meals, well worth a visit.also lots of plants for the garden and reasonable prices.

I love this place I have been twice in the last few weeks with my 2 granddaughters. The food in the cafe is good quality and at great prices , really love the salads ,and the kids like the chicken nuggets .The farm shop food is of good quality and recommend the pork pies and the sausage . Well done to the staff x