Pollo Tropical - Kissimmee

Good food to a good value. if they eat with another person, they should get the 1/2-huh instead of 2 1/4 meal and ask for a 2nd plate.

In general, the quality of food on each pollo tropical average or low average, and at this point is the same and the best example is rice when you.

Purchased a salad yesterday and the churrasco plate. Churrasco plate was awesome. The salad with grilled chicken and avocado tasted like it had chemicals on it. I went later on to inform them that the salad was bad. They offered me an exchange no refund due to no receipt. I gladly offered to pull up my bank transaction and having the full salad and bag in front of them was not enough for a refund. This is my first time eating there. Manager was busy on the grill and did no take the time to talk to me. I’m disappointed about the service more so about the quality of their salad. From the few bites that I took; I am dealing with an upset stomach now and diarrhea. I hope the salad tasting like chemicals get addressed. Regardless not looking for compensation more so better attention to customers and addressing factors that can be detrimental to your business. Thank you.

They gave me to the family meal 1 upper leg 2 chicken breast, I did not receive my other upper leg. They said they ran out of the food rolls, they said they had no maduros anymore. the maic potatoes burning. I'm late for work, and every time I get to this time, they're running out. so frustrating. I will share my dissatisfaction on all social media sites until you do something about it. if they do not have all food items until I close them at midnight, then they close hours of operation earlier. I shouldn't go to another place and drive gas and time.

Pollo tropical is one of my favorites. every time I visit a pollo tropical, I have a problem. the last time I tried to go to the pollo tropical in sanford,