TGI FRIDAYS - Kissimmee West

The appetizers arrived promptly and were enjoyable, possibly because they were preheated. The pot stickers and boneless wings were the highlights. However, the main dishes were disappointing, taking a long time to be served and all of them were overcooked and lacking in flavor. The waitress was polite and apologized for the delay. The restaurant was clean and spacious, but it seems like they could benefit from a new chef.

I arrived at the restaurant around noon and there was only one waiter/bartender working. Despite there being four other parties there at the same time, this server did not miss a beat. She was amazing for handling everything by herself in a timely manner, as if the restaurant was fully staffed! This woman deserves a raise!

The restaurant was not very busy and had a shortage of staff. Despite this, our waitress Danielle did an amazing job juggling multiple tasks like serving tables, seating guests, and making drinks. I ordered the grilled chicken with loaded mashed potatoes and broccoli, and the food was excellent. Kudos to Danielle for her excellent service.

The food was good, the drinks were good. TGI Fridays has a great menu for sharing with great appetizers and some good meals. I hate doing bad reviews, but service wise, my experience at this location was the same as the many negative reviews here. This location is not on par with the restaurant’s reputation and brand.

We had a party of 9 and service was prompt , the waitress was great and the whole atmosphere was great , food came out fast and still tasted great